Our thoughtful team and knowledgeable experts are here to take care of every need. TRANSPORTIVE provides Airport Transfer Services with chauffeur driven cars in London. The network is performed by 185 drivers and satisfied more than 5000 customers.
Our unmatched resources and uncompromising standards of chauffeur safety and professionalism ensure that our passengers experience the impeccable service and personalized attention.
WHY US?
• Most compatible rates in the market
• Transparent pricing no hidden extras
• No cancellation charge
• No credit card fee
• Practical luxury
1. Quality and service
The quality and service go hand-in-hand at TRANSPORTIVE.
We do our utmost to ensure that promises are met at every step of your journey. To achieve our core values, we closely monitor client satisfaction and are consistently seeking different methods to exceed our clients’ expectations.
2. A personal touch with you
We are with you, from your first contact and through the time period of your transfer, until you have safely arrived at your destination. We take care of your every need on the move to ensure a seamless journey and the ultimate travel experience.
3. Knowledgeable and friendly staff
We've created unforgettable travel experiences in London for thousands of passengers. That's enhances the quality of TRANSPORTIVE. Our team members have extensive and firsthand knowledge of the area and are passionate about what they do.
4. Save time and effort
Let us do the work for you! By choosing TRANSPORTIVE, you can save both time and money by booking your transfers through our mobile app.
5. You’re in respectable hands
We do our best to respond as possible during the course of our service. We are held up to a high level of standards and practices. Our professional, experienced and discreet drivers are always available to take you anywhere where you want to travel in the UK.
If you want a firsthand account of how we operate, just take a look at our customer reviews.
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By using this web site you accept the following terms and conditions and, in addition, if you make a booking, the general terms of sales of Transportive.
These terms of use govern your use of our website; by using our website, you accept these terms of use in full.
If you disagree with these terms of use or any part of these terms of use you must not use our website.
Transportive grants you a non-exclusive licence to access and use the content in this web site for your personal purposes. You may not reproduce or distribute any part of the content for commercial purposes.
2.1 If your conduct on this web site causes us, or any associated company loss, damage or other costs, you shall be responsible for reimbursing these costs.
2.2 You undertake to fully and effectively indemnify and to keep Transportive indemnified at all times against all actions, proceedings, costs, claims, demands, liabilities and expenses whatsoever (including legal and other fees and disbursements) sustained, incurred or paid by Transportive in respect of:
3.1 Transportive excludes all warranties, express or implied relating to this web site. This includes, but is not limited to, any implied warranty that the information it contains is accurate or up-to-date or is suitable for any particular purpose.
3.2 Transportive shall not be liable for any loss or damage suffered as the result of the use of this web site.
3.3 There may be links to other web sites from the Transportive web site; however, these other web sites are not controlled by Transportive and we are not responsible for any content contained on any such web site or any loss suffered by you in relation to your use of such websites. You waive any and all claims against Transportive regarding the inclusion of links to outside websites or your use of those websites.
3.4 In the event of any claim against Transportive arising out of its performance of hire, the company’s liability shall be limited to a refund not exceeding the cost of journey. Any other payments will be entirely at the discretion of the company.
4.1 Payment and charges
All our prices are quoted in pounds sterling (GBP) and reflective of journey Date & Time.
5.1 Parking
Your driver will make every effort to avoid incurring any parking charges when collecting you from your pickup address, however where parking charges are incurred, these will be added onto your journey charge at cost.
5.2 Waiting Time
We understand short delays are sometimes inevitable, so we allow grace period of:
Our current waiting time rates are £7.50 per 15 minutes. If no contact has been made within the grace period allowance, we reserve the right to terminate the service for the full amount.
We will make every effort to help you to locate your driver, upon arrival you will be sent an SMS / Email, confirming your driver’s contact details. If you cannot locate your driver and you seek an alternative method of transport without first contacting Transportive to try and resolve the situation, you will be charged the full charged based on the service booked.
5.3 Surcharge
A surcharge of 100% will apply for journeys on Christmas day, Boxing day and New Years eve from 18.00 until New Years day and 50% surcharge will apply on all other Bank/National holidays.
Our policy is to avoid charging our clients cancellation fees where we can; there will be some occasions where either we or our affiliate has incurred cost in the provision of a service that is cancelled or not used, cancellation charge will apply.
Charges apply for customer no shows and cancellation at the tariff rate based on the service booked.
Cancellations for journeys that are received later than 4 hours prior to the pickup time will incur the full cost of the journey.
Refund due to you will be processed as soon as possible, and in any event within 30 days from the day we received your valid notice of cancellation, we will use the same method as you originally used to pay for the service.
While every effort has been made to ensure that the information contained in this document is correct at the time of publication. Transportive regrets it cannot accept liability for any errors or changes that may occur after publication.